Surgical Risk Mitigation

Mitigate the Risks Inherent to Surgical Practices

Surgery-Cloud was built by a practicing surgeon who understands the unique challenges of surgery. That’s why we developed our exclusive 4-Step Surgical Workflow to streamline every aspect of your practice—from the front desk to clinical care to revenue management—into one smooth, cohesive process. With Surgery-Cloud, you’ll capture complete and accurate patient information every time, so demographics, clinical documentation, and billing codes are done right the first time. It’s efficiency made easy—designed by a surgeon, for surgeons.

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Informed Consent Documentation

The Surgery Workflow Queue ensures Informed Consent is properly documented before the procedure is scheduled and the information is maintained in the patient’s electronic health record.

Accurate and Up-to-Date Patient Education for Diagnoses and Procedures

When you make a diagnosis or recommend a procedure, relevant educational materials are sent to your patient via email automatically. Plus, they’re queued for printing at the front desk, so hard copies are ready and available if needed during check-out. Whether it’s wound care tips, post-op recovery guidelines, or pain management protocols, your patients will have the info they need. Everything is tied directly to surgical diagnosis codes (such as ICD-10 K80.20 for cholecystitis or K40.90 for inguinal hernia), seamlessly linking patient education to your chart notes for a smooth and efficient process.

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Patient Recalls and Health Maintenance Reminders

Surgery-Cloud takes the headache out of recalling surgical patients for routine follow-ups, post-op wound checks, or essential lab tests like CBCs and imaging. You set the protocols, and the system does the rest—automatically alerting patients by phone, SMS, or email. The alerts are fully customizable, so you can adjust them to fit your practice’s needs and align with standard surgical guidelines. Finally, an effortless way to keep patients on track and ensure nothing slips through the cracks.

Easily Track Lab Orders, Results,and Patient Compliance

Our exclusive Order Tracking System takes the guesswork out of managing diagnostic labs and imaging, ensuring no delays or missed follow-ups. From the moment a test is ordered to when the patient is notified, you’ll have a clear view of every step, making it easy to track progress and ensure timely follow-up. Often, patients need reminders for crucial tests like post-op imaging or lab work for infection checks. Surgery-Cloud automates this for you—sending reminder emails and calls based on your preferences. You can even set up automated reminders if results haven’t come in by the expected date to help prevent gaps in care.

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Secure Messaging for Patient Communication

Stay connected with your patients through secure messaging channels, ensuring that every conversation is both convenient and fully protected. Whether you're discussing test results, answering questions, or providing follow-up care instructions, all communication is encrypted and HIPAA-compliant, keeping sensitive information confidential. With Surgery-Cloud, your patients can reach out with peace of mind, knowing their health data is in safe hands, while you maintain clear and efficient communication without compromising privacy.

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