As a surgeon, you’re dedicated to getting things done. But managing day-to-day tasks can be overwhelming. That’s where virtual assistants step in, taking care of the administrative workload so you can spend more time with your patients. A well-run practice not only enhances patient care, but also leaves a lasting impression of professionalism and excellence.
Flexibility – they work on your schedule
Training – no downtime training someone new
Convenience – reduce your office administrative tasks
Before using Virtual Front Desk Assistant Services, phones were constantly ringing and there were times when we were missing phone calls because it was just me picking up the phones. We discussed what it was that I needed, and they took the time to listen. They now provide what I need and beyond that. They’re very thorough.
Xiomara Torres, Practice Manager – Jafri Sinus Surgery, PC
The Benefits of Our Virtual Front Desk Service
Your trained Virtual Front Desk Assistant (VFDA) allows your in-office staff to focus fully on patients in the waiting room, leading to fewer no-shows and higher patient satisfaction. Here’s how our VFDA can streamline your surgical practice:
Eligibility checks: Automatically verify insurance eligibility 24 or 48 hours before patient appointments, ensuring smooth check-ins and preventing billing surprises.
Appointment reminders: Proactively call patients to confirm appointment details, reducing no-shows and keeping your schedule on track.
Collections: Follow up with patients to collect outstanding balances, improving your revenue cycle without burdening your staff.
Chart checks: Review patient charts ahead of appointments to confirm labs, referrals, and network status, ensuring a more efficient and well-prepared consultation.
Telehealth visits: Our VFDA assists patients before their telehealth appointments, helping them access the virtual platform smoothly, so you can focus on providing care without technical interruptions.
This automation empowers your practice to run more efficiently while enhancing the patient experience.
Lets Get The Conversation Started
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